Frequently asked
questions
How can I make a purchase online?
Simply choose your item size and style and then click “BUY NOW” to add an item to your Bag, then click Checkout and follow the steps to complete your order.
How Can I Pay?
You can pay using a credit card through our payment service run by Stripe.
What is the Jewellery Made From?
The jewellery collections are all fine jewellery, meaning they are made of solid gold and precious stones. Each Drop is unique and may include different materials (14, 18, 21 Karat Yellow, Rose and White Gold, new and antique diamonds, shells and semi precious stones). Each product page will clearly list what each piece contains, for further information check the listing.
Where is the Jewellery Made?
I look for inspiration wherever I travel so the pieces are made all over the world. Some pieces are assembled in UK but created from antique and modern pieces combined which, could have been sourced across the world. Some modern pieces are made in the UK, USA or Asia.
How should A smock Fit?
The fit of a smock is a matter of taste. Some people wear them more fitted with a cropped feel (the wont cover your bum) others wear them more oversized like a tunic. The Smocks come in three sizes for tops (S,M,L) and two for dresses (S/M, M/L). A Large will fit both a size 8UK and a 16UK depending on how you wear it. See the size guide for further details.
Where are the Smocks MAde?
By hand in Cornwall, UK.
Do you offer International Shipping?
Yes, we ship everywhere in the world!
Please do note that some locations with incur tax on arrival to their destination.
How do I return an item?
Simply contact the SHOP at info@peonylim.com within 14 days of delivery including your order number to request a return or exchange. Please ensure your items are returned new, unused and with all their packaging. Returns that do not meet our policy can not be accepted. Unfortunately we can not offer returns or exchanges on rings as they are made to order. Shipping and handling charges, gift wrap fees, and taxes paid (e.g., state, customs, VAT) are not refundable.
Do you ship to PO Boxes?
Sadly we can’t because of shipping restrictions.
