This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions. By placing an order at Peony Lim, you warrant that you are at least 16 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Peony Lim for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
All personal information you provide us with or that we obtain will be handled by Peony Lim as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Peony Lim and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Peony Lim to delete or correct the information held about you. By accepting the Peony Lim Conditions, you agree to the above.
Events outside Peony Lim’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Peony Lim is released from Peony Lim’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
All products remain Peony Lim’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognised before confirming the purchase. If you are under 16 years old you must have parents’ permission to buy from Peony Lim.
All transfers conducted through Peony Lim are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Local taxes and Shipping
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. Peony Lim is not responsible for the order once signed for or left in the customer’s ‘safe location’ for delivery.
Peony Lim reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Peony Lim has the right to cancel the order and refund any amount paid in the best way. Peony Lim shall also notify the customer of equivalent replacement products if available.